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We offer a comprehensive range of virtual assistant services tailored to meet the unique needs of each client
Virtual Assistant Services We Offer
ADMINISTRATIVE SUPPORT
Our virtual assistants excel in administrative tasks such as calendar management, email correspondence, data entry, travel arrangements, and documentation, freeing up your time to focus on core business activities.
CUSTOMER SUPPORT
Our dedicated customer support virtual assistants ensure your customers receive exceptional service, managing inquiries, resolving issues, and building strong customer relationships.
SOCIAL MEDIA MANAGEMENT
We assist in creating and executing social media strategies, managing profiles, curating content, engaging with audiences, and analyzing performance metrics to enhance your brand’s online presence.
COLD CALLER
Makes unsolicited phone calls to potential property sellers or buyers in order to generate leads or make sales.
TRANSACTION COORDINATOR
Assists in managing and coordinating the various tasks and paperwork involved in real estate transactions.
PROJECT MANAGEMENT
Our skilled virtual assistants assist in project planning, coordination, and monitoring, ensuring projects are executed smoothly and efficiently.
Client Onboarding:
Initial Consutation:
REVAstaff holds discussions with the client to understand their specific needs, goals, and expectations.
Service Agreement:
A contract or service agreement is drafted amd signed, outlining the scope of service, terms and conditions.
Client Setup:
REVAstaff gathers relevant information from the client, such as access to tools, systems and communication channels.
Task Assignment:
Task Briefing:
The client provides a detailed brief of the tasks or projects they need assistance with.
Task Allocation:
REVAstaff assigns a suitable virtual assistant or team to handle the client's based on their skills and expertise.
Communication:
REVAstaff facilities communication between the client and the assigned virtual assistant(s), ensuring clarity and effective collaboration.
Task Execution:
Task Management:
The virtual assistant(s) receives and organizes tasks, prioritizing them based on urgency and importance.
Task Execution:
The Virtual Assistant(s) performs the assigned tasks, following the client's instructions and utilizing the necessary tools and resources.
Time Tracking:
REVAstaff tracks the time spent on each task to ensure accurate billing and transparency.
Quality Assurance:
Review and Feedback:
REVAstaff reviews the completed tasks for accuracy, quality, and adherence to client requirements.
Client Feedback:
The client provides feedback on completed tasks, suggesting revisions or expressing satisfaction.
Iteration and Improvement:
REVAstaff incorporates client feedback, making necessary revisions or improvements to ensure ongoing quality.
Communication and Reporting:
Regular Updates:
The virtual assistant(s) maintains regular communication with the client, providing progress updates, seeking clarifications, and addressing any queries.
Reporting:
REVAstaff generates periodic reports summarizing task completion, hours worked, milestones achieved, and any notable insights or recommendations.
We use Timedoctor
(take screenshots of their screens, check their hours and productivity)
Performance Evaluation and Scaling:
Performance Assessment:
REVAstaff evaluates the performance of virtual assistant(s) based on factors like task completion, quality, timeliness, and client feedback.
Skill Development:
REVAstaff may provide training or resources to enhance the skills of virtual assistant(s) and keep them updated with industry trends.
Scaling Services:
As the client's needs evolve or expand, REVAstaff collaborates with the client to adjust the scope of services or allocate additional virtual assistant(s) if required.
